Please do not submit medical records, diagnoses, Medicaid numbers, Social Security numbers, banking information, identification documents, or other sensitive health or financial information through our public website forms.
Information we collect
We collect information you voluntarily provide through the Request Care form, employment application, telephone calls, and email. Depending on the form, this may include your name, contact information, county, general service interests, employment history, qualifications, availability, and other information you choose to provide.
Our hosting and security providers may also process basic technical information needed to operate and protect the website, such as browser type, device information, IP address, timestamps, and pages requested.
How we use information
- Respond to care inquiries and explain possible next steps.
- Review employment applications and contact qualified applicants.
- Operate, secure, troubleshoot, and improve the website.
- Meet legal, regulatory, recordkeeping, and safety obligations.
How information may be shared
We may share information with personnel who need it to respond to your request, service providers that help us operate the website, or government and legal authorities when required by law. We do not sell information submitted through our website forms.
Security and retention
We use reasonable administrative and technical safeguards; however, no website or electronic transmission can be guaranteed completely secure. We retain information only as reasonably needed for the purposes described above and for applicable business, legal, and regulatory requirements.
Healthcare privacy
This website policy is not a substitute for Val’s Home Health Care’s Notice of Privacy Practices or other notices that may apply when you become a client. Protected health information should be shared only through methods approved by our office.
Contact us
Questions or privacy requests may be directed to Val’s Home Health Care, Inc. at (252) 332-2071, valshomehealth@gmail.com, or 232 Main Street East, Ahoskie, NC 27910.